Bitrix24 – is an initiative of Bitrix, Inc., a privately-owned company owned and managed by its founders. The Bitrix24 service is the final evolutionary stage of Bitrix Intranet and Extranet solutions (Bitrix, Inc. products) and was launched as a beta cloud-based service in April, 2012.
Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more.
Bitrix24 is available in cloud and on-premise with open source code access.
HD video calls & conferences - Create conferences for up to 48 participants, talk without any time limit, record your calls, and change backgrounds.
Chats - Private and group chats - a quick and easy way to discuss ideas and share files.
Worktime tracking - Your team can start/pause/finish their working day using an online time clock built into Bitrix24.
Lead acquisition - Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.
Lead management - Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
Sales automation - Dozens of sales and marketing automation rules and triggers to save you time and money.
Workload management - Monitor the project activity, receive work reports, and distribute workload more evenly.
Task templates & automation - Save time on recurring tasks by automating them (e.g., “daily SEO report”).
Visual project management - Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.
Telephony - Set up your own call center with smart routing and call tracking).
Live chat - Plenty of advanced settings, including customizable chatbots, canned replies, and more.
Contact forms - Customizable contact, feedback and callback request forms for your website.
A template-based website builder allowing you to create beautiful websites, landing pages, and online stores.
Website builder - Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.
Online store - Create and publish your online store. Keep track of your sales, manage stock, and accept payments.
SEO-ready - Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
Online time clock & reports - Track working hours, collect work reports, and manage employee attendance.
HR automation - Automate your business processes and workflows to save time and human resources.
People data and analytics - Easy and intuitive employee performance reporting complete with employee directory.
Bitrix24 is an online workspace designed to be used by a group of people for sales, marketing, project management, and other activities. It features CRM, tasks, chats, online meetings, and 30+ more tools.
To create an account, all you need to do is enter your email address, confirm it, and that’s it! Your Bitrix24 account is ready to use.
Bitrix24 has 5 membership plans:
- FREE. Unlimited users, free forever, limited functionality.
- BASIC. Up to 5 users, USD 61/mo, great for small businesses and sales teams.
- STANDARD. Up to 50 users, USD 124/mo, perfect collaboration for your entire company.
- PROFESSIONAL. Up to 100 users, USD 249/mo, maximum sales and business process automation.
- ENTERPRISE. Up to 10,000 users, starting from USD 499/mo, digital transformation tools for large businesses and enterprises
Please note that all of our plans are flat-rate, which means you can keep adding more and more users within your plan limit and still pay the same amount of money per month.
As safe as can be. Bitrix24 stores data in 17 data centers and 600 servers in North America and Europe, depending on the country you are in. All of our data collecting and handling procedures are fully GDPR-compliant.
Here they are:
- Employee/user. All new invited users are granted the “employee” position by default, if not set differently by the administrator.
- Head of a department. These will have extended access permissions to the account. For example, such users will see their subordinate’s tasks work reports.
- Administrator: the user who has been granted administrative access to the account.
- Extranet user: marked with the Extranet icon and have limited access to your account.
Top 10 facts about Bitrix24
Bitrix24 is the world’s most popular CRM by the sheer number of users (12,000,000+, as of December 2022)
Bitris24 is available in 18 languages (including German, Spanish, Chinese “traditional and simplified)”, Ukrainian, French, and Vietnamese)
Bitris24 stores data in 17 data centers and 600 servers in North America and Europe
99.9% service availability
Bitris24 team currently consists of 500+ people working in 12 different countries
Around 45,000 customre support chats and tickets every month
Every second, there are at least 3 new leads added to Bitrix24 CRM by its users around the world
Bitrix24 Partner Network currently lists over 18,000 partners in 40+ countries
The only major CRM system in the world without per-user pricing
You can access Bitrix24 via a browser, mobile app (iOS and Android), or a desktop app (for Mac or Windows)